About Digital River
Anticipating the power of the emerging Internet, Joel Ronning launched Digital River in 1994 with a vision to use the Internet instead of the mail to deliver software. He knew Internet-based software delivery would be more efficient, more cost effective and more environmentally friendly. His intuition was right. Today, Digital River not only manages half of the digital downloads for the software market, but the company’s business has grown significantly – successfully expanding across global geographies and into complementary markets, including high tech manufacturing and consumer electronics. In 2009, Digital River expects to handle well over $3 billion in online transactions and ship digital and physical goods for tens of thousands of software and game publishers, consumer electronics manufacturers, distributors, retailers and affiliates worldwide.
When Digital River started in 1994, the company set out on a mission to become a leading provider of global e-commerce services. Today, Digital River is living its mission. The company is currently headquartered in Minneapolis, Minnesota, with offices and more than 1200 employees located across the United States, Europe, the Asia Pacific region and South America.
Delivering online stores that sell
At Digital River, we have a saying – “complexity is our friend.” With more than a decade of experience in providing e-commerce services to tens of thousands of companies, we have become experts in handling the complexities – that is all the behind-the-scene details – involved in running global online businesses. Each day, we focus our efforts on helping our clients aggressively pursue online shoppers, market their products and win sales. At the same time, we take the risk out of opening and managing online stores that cater to customers, cultures and tax laws worldwide. Our ability to deliver an end-to-end global e-commerce solution continues to earn us recognition as a market leader.
Providing world-class e-commerce services
Digital River’s solution combines the power of our world-class e-commerce platform with the most effective business processes and services to grow our clients’ business – all in an outsourced solution. This is delivered via our unique offering:
- A feature-rich technology platform that offers end-to-end e-commerce functionality needed to support the full range of business models, shopper types and international locales.
- A triple-redundant, world-class infrastructure with 99.9+ percent uptime.
- Proven e-marketing services provided by a dedicated experienced staff of professionals.
- A wide-range of international capabilities, including coverage of complex costly VAT registration.
- An indirect global online sales channel that includes industry-leading retailers and affiliate networks.
- Access to our exclusive and substantial network of online buyers for product promotions and incremental sales.
- A complete range of services needed to conduct business online, including catalog, pricing and order management, multi-lingual customer service, fraud prevention, physical and digital product fulfillment and advanced reporting.
Through our outsourced business model, our clients are free from the financial and time consuming burden of operating and maintaining their own e-commerce sites, so they can focus on their core competencies. Digital River counts among its clients industry leading companies such as Adobe, Autodesk, AVG, Canon Europa, Electronic Arts, H&R Block, Logitech, Microsoft, Nuance Communications, SanDisk, Smith Micro and THQ.
Digital River offers stability, financial security and a low-risk partnership – a partnership that operates based on one common goal – to grow your online business.
|Joel Ronning, CEO, founds Digital River.
||Ronning’s vision to electronically package and deliver software leads to an innovative digital commerce model. The company establishes the Software and Digital Commerce Services Division.
||Digital River completes its initial public offering and hits $21 million in gross revenue.
||Digital River’s e-commerce model advances and evolves to meet market demand. The company establishes the E-Business Services Division to meet the e-commerce needs of hard goods manufacturers. Gross revenue reaches $75 million.
||Digital River clients leverage the company’s expertise in managing analytical marketing campaigns to grow their online sales. Digital River launches E-Marketing Services.
||The company’s sophisticated global commerce system enables B2B e-commerce, automates traditional business processes and supports large sales channels.
||Digital River recorded positive earnings before interest, taxes, depreciation and amortization (EBITDA) in the third quarter. Also, September was the first month that Digital River achieved profitability on a company-wide basis, prior to goodwill amortization and acquisition related costs.
||Digital River achieves its first full fiscal year of profitability according to Generally Accepted Accounting Principles (GAAP).
||Digital River completes three strategic acquisitions. The company acquires element5 to significantly expand its European footprint as well as Fireclick and BlueHornet Networks to further strengthen its strategic marketing toolset.
||Digital River's annual net revenue surpasses $200 million. The company continues to expand. Digital River opens new offices in Taipei, Taiwan, and Tokyo, Japan. Reaching out into markets closely aligned with the software publishing space, Digital River acquires Commerce 5 and extends its presence in the high tech manufacturing and consumer electronics markets.
||Digital River further strengthens its market-leadership position in Europe, establishing Digital River Ireland, Ltd. in Shannon, Ireland, and Digital River International S.a.r.l. in Luxembourg, Luxembourg.
||Digital River invests in the growth of their online payment services by acquiring Netgiro Systems based in Stockholm, Sweden.
||Digital River completes the strategic acquisition of THINK Subscription to enhance its core subscription services and extends its global reach by opening an office in São Paulo, Brazil.
||Digital River celebrates 15 years of being in business.
2008 - $394.2 million
2007 - $349.3 million
2006 - $307.6 million
2005 - $220.4 million
2004 - $154.1 million
2003 - $101.2 million
2002 - $77.8 million
2001 - $57.8 million
2000 - $31.2 million
1999 - $14.5 million
1998 - $3.4 million
Working Around the Clock and Around the World
Digital River is headquartered in Minneapolis, Minnesota, with offices and more than 1200 employees located in major U.S. cities as well as Europe, Asia and South America. You can find our international offices in Cologne, Germany; London, England; Shannon, Ireland; Luxembourg, Luxembourg; Stockholm, Sweden; Taipei, Taiwan; Tokyo, Japan; Shanghai, China; and São Paulo, Brazil.
From small businesses to global enterprises, Digital River works with software and game publishers, consumer electronics manufacturers, distributors, retailers and affiliates of all sizes. Tens of thousands of companies - representing software, games, high tech manufacturing, consumer electronics and other specialty markets - rely on Digital River as their e-commerce partner, including Adobe, Autodesk, Canon Europa, Philips, Seagate, Electronic Arts, H&R Block, Kodak, Logitech, Microsoft, Nuance Communications, SanDisk, Smith Micro, Trend Micro, Western Digital and Wizards of the Coast, a subsidiary of Hasbro.