Digital River: Effortlessly Connecting Consumer Electronics Manufacturers to the Online Channel.
The online channel offers technology manufacturers unlimited potential for global expansion and strengthened customer relationships. Digital River offers access to this channel at less cost, and with less risk, hassles and headaches.
Overwhelmingly, the most affluent shoppers in the U.S. research their technology purchases online.
A $25 billion channel. According to one 2006 study, 76% of all consumer electronics on- and offline purchases in a six-month period were influenced by online research.*
*”Understanding How Consumers Use the Internet to Research and Shop for CE Products," conducted by Hall and Partners for the Consumer Electronics Association and Yahoo. October 2006
With Digital River as your partner, you can turn those online searchers into profitable customers. Cement these customer relationships. And attract even more new customers. Even better, Digital River does all the heavy lifting.
Increased revenue is only the beginning!
- A more economical and more simplified e-commerce program.
- End-to-end capabilities all from one tested and proven environment.
- Enough scale to handle even the fastest growth.
- Global brand visibility and marketing.
- Freedom from expensive, high-risk purchases such as software, IT and logistics.
- An online store that stays fresh and ahead of the competition.
- E-commerce experts with years of tactical and strategic experience.
- More time for your staff to focus on your core initiatives.
- An impressive customer experience on- and offline.
- Global and localized testing, optimization and reporting tools.
It takes numerous, smoothly-integrated elements to create a profitable e-commerce program. One that continually attracts new, loyal customers.
From start to finish (and beyond) Digital River has everything you need to make your program a success.
|The Search. Prospects start with a need and turn to a search engine.
||Top Rankings. Digital River makes sure your brand/product gets high rankings on the most popular search engines.
|The Purchase. Once on your site, your customers expect easy and fast purchasing, shipping and returns.
||Smooth Transactions. Digital River's intelligent sourcing and backend service ensures a flawless customer experience.
|The Future. You need to stay fresh and meet your customers’ evolving needs and expectations day after day.
||Strong Relationships. Digital River helps you fine tune and continually optimize your site for improved performance and stickier customer relationships.
Go global. Through Digital River, you’ll have access to a wealth of features that help you safely expand your business and capture new customers… and new revenue… worldwide.
- Global, end-to-end capabilities.
- Comprehensive risk management.
- Best-in-class e-commerce infrastructure through the DR globalCommerce enterprise platform.
- Proven revenue-driving e-marketing tools through Digital River’s marketStudio.
- Exciting new online sales network through Digital River’s marketStream.
- Actively managed strategic marketing services through Digital River’s marketForce.
Keep a local touch. As you expand your business around the world, Digital River ensures that you can talk to, and do business with, each individual customer. For each locale, you can count on…
- Unique language, currency, tax, products, pricing and attributes.
- Dedicated multilingual call center support.
- Localized content, catalog control and reporting tools.
- Localized campaign management controls.
The online channel offers you an unparalleled opportunity to know your customer personally. Digital River gives you the tools you need to gather and analyze customer data, cater to individual preferences and build revenue.
Digital River helps you build customer loyalty by ensuring you always meet… even exceed… your customers’ expectations.
- Easy ordering, quick delivery and smooth returns on a global scale.
- Always-available customer service in local languages.
- Programs that increase your site’s value for your customers.
- Dynamic templates that let you target specific customer groups.
- End-to-end testing and optimization tools.
Satisfied shoppers not only will return to your site. They’ll share their positive experience with others!
In your online store, your brand won’t compete for attention like it does on a shelf. However, to really harness the revenue generating power of your e-store you have to do more than list products. You must keep attracting new customers.
Digital River helps you expand your brand by ensuring you…
- Connect with the right revenue-generating and list-building partners.
- Get better results from search engine rankings and keyword use.
- Launch profitable global and local marketing campaigns.
- Get exposure in the right markets, with the right customers, at the right time.
Ship more. Faster. And maintain the highest customer satisfaction levels. Digital River provides highly simplified distribution because every element is already in place.
- Meet customer expectations that products will arrive quickly.
- Pre-integrated with the leading and specialty distributors.
- Existing direct relationships with manufacturers like Gateway, Lexmark International, Sharp Electronics, Sony Electronics, Western Digital Corporation and more.
Plus, Digital River offers a groundbreaking intelligent sourcing engine. This innovative technology benefits our clients and their customers alike by automatically determining the optimal shipping warehouse for every order.
- Drives the most cost effective and efficient sourcing of physical products.
- Sources products from nearly a hundred warehouses across North America.
- Supports complex product catalogs with thousands of product combinations.
- Empowers our clients with customizable business rules based on real-time inventory status, cost of goods, shipping costs and more.
- Soon to expand into Europe.
Contact Us Today!
You can have one product or thousands. An existing e-store or just an idea for a store. An experienced e-marketing team or no one at all. Digital River has flexible services and tools and deep online expertise that will help you expand your online presence… and your revenue… year after year after year.
- Fill out the “Request Information” form at the top of this page.